BMC: Frequently Asked Questions

This page contains frequently asked questions and answers regarding Simpson Centre’s move to Beaconsfield Medical Centre on Monday 4th July.

Appointment and healthcare services

  • Do I need to change the way I book appointments?
    No, you do not need to change the way you normally book appointments.

  • Can I still see the GP/GPs I usually see?
    Yes, your usual GPs from your practice will still be available for appointments. As per current scheduling, you may not always get to see the GP you want on the day you require due to working days and clinic needs.

  • I have appointments booked for after the date of the move, do I need to do anything?
    No, you don’t need to do anything. All of your existing appointments scheduled on or after the 4th July will automatically be relocated to Beaconsfield Medical Centre.

  • I have repeat prescriptions which I collect from the pharmacy at my current GP practice location, do I need to do anything to ensure my prescriptions are available at the Beaconsfield Medical Centre?
    No, you don’t need to do anything. The pharmacist at the Pyramid pharmacy in the Old town Beaconsfield will ensure your prescription will be ready to collect from the new Pharmacy at BMC when they open and will contact you directly to inform you themselves.

  • I am pregnant and usually see my midwife at The Simpson Centre, should I now visit Beaconsfield Medical Centre?
    From Monday 4th July, you should attend all antenatal appointments at Beaconsfield Medical Centre.

  • When will the prescription drop-off box be available?
    The prescribing drop-off box at Beaconsfield Medical Centre will only be available during our opening hours (Monday – Friday, 8.00am – 6.30pm for the Simpson Centre)

  • Is there a different process to check-in and wait for appointments based on whether you are a Simpson Centre or Millbarn patient?
    When you first enter the building, you will need to check-in at your practice’s specific check-in screens only (image below). These will be signposted for Simpson Centre patients. Once you’ve checked-in, the screen will show you directions to your waiting area, the waiting areas are shared for patients of both practices. All call-in screens are visible for all patients so you will be notified when you are to proceed to your consulting room.



Contacting The Simpson Centre

  • If I need to contact The Simpson Centre after it has moved to BMC, should I use different contact details?
    Our phone number and contact details will remain the same after we have relocated to the Beaconsfield Medical Centre. However, if you want to write to us, you will need to use a new address: Beaconsfield Medical Centre, Walkwood Rise, Beaconsfield, HP9 1TX.

  • Will opening hours change when you relocate to Beaconsfield Medical Centre?
    No, our opening hours will remain the same (Monday – Friday, 8.00am – 6.30pm)

Facilities and Transport

  • Is there parking available at Beaconsfield Medical Centre?
    Yes, the centre has a large patient car park and additional staff parking.

  • Which buses stop near the Beaconsfield Medical Centre?
    For all information regarding buses and public transport, visit the location and directions page.

  • Are there disabled parking spaces at Beaconsfield Medical Centre?
    Yes, there are 6 disabled car parking spaces available.

  • Can I use the dial-a-ride service to get to and from Beaconsfield Medical Centre?
    Updated details to follow shortly

  • What is the address of Beaconsfield Medical Centre?
    The address is Beaconsfield Medical Centre, Walkwood Rise, Beaconsfield, HP9 1TX

  • Are accessibility lifts available at Beaconsfield Medical Centre?
    Yes, there are two lifts.

Other

  • I am a patient at Penn Surgery, is my practice relocating to the new site?
    No, Penn Surgery is not relocating and will continue to be based at Elm Road in Penn.